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ZI SERVE / From commerce to operating truth

From the first order to the kitchen.

Bring direct commerce, channel management, menu availability, POS, and kitchen into one platform that secures the order first and turns outcomes into explainable decisions.

Request a Serve demoExplore the workflow

One-time setup · Annual subscription · Agreed configuration

ZI ServeILLUSTRATION · FICTIONAL DATA
Illustrative restaurant order · Not a real order
Order captured from its channel

Capture the order

Direct storefront, QR, or connected channel enters one unified order contract.

An illustration of the workflow; no real records or actions are created.
An order that staysA promise you can keepOne truth for menu and growth

A CLEAR DIFFERENCE IN YOUR WORKDAY

Own every order, unify every channel, and protect operations at peak.

An order that stays

Confirm durable storage before downstream synchronization and prevent duplicates during retries.

A promise you can keep

Prep time adapts to kitchen load and basket complexity instead of relying on a fixed estimate.

One truth for menu and growth

Unified availability, rewards, and suggestions balance relevance, margin, and kitchen capacity.

FROM START TO OUTCOME

The workflow inside ZI Serve

Each step gives the next one the context it needs.

  1. Capture the order

    Direct storefront, QR, or connected channel enters one unified order contract.

  2. Secure payment and storage

    Clear reconciliation prevents duplicate orders or payments without an order.

  3. Orchestrate POS and kitchen

    Asynchronous synchronization and real kitchen state with a manual fallback during outages.

  4. Improve the next decision

    Fulfillment, delay, availability, and loyalty improve the next promise and offer.

WHO IS IT FOR?

Different roles. Clearer work.

  • Restaurants and cafés
  • Cloud kitchens
  • Multi-location brands
  • Commerce and operations teams

Before we begin

What is required for payments and printers?

Payment provider, devices and integrations are agreed during setup and tested before launch. This illustration does not process payments or print real tickets.

Can I start with this application alone?

Yes. We agree on the application, permissions and configuration you need. Additional applications or external integrations are scoped before implementation.

How are setup and pricing agreed?

We review your team's needs in a demo, then provide a quote covering setup, annual subscription, implementation scope and training.

FROM FIRST DEMO TO FIRST WORKDAY

Clear steps. A considered start.

One-time setup + annual subscription. Additional customization and integrations are scoped together.

  1. 01

    Understand your needs

    A demo around your team's workflow and the apps you need.

  2. 02

    Agree on the scope

    A clear quote: setup and annual fees, before implementation.

  3. 03

    Set up and get started

    Configure roles and resources, then train your team as agreed.

Start with what your team needs.

See the product, discuss your needs, then decide. No purchase commitment.

Request a demo